Technology & SaaS
The documents a software business needs to sell, collect data and ship AI features, written to match how the product actually works.
Who uses it
- Law firms with startup and scale-up clients
- General counsel at SaaS companies without a dedicated product lawyer
- Agencies building products for clients who need launch documents
Services and starting fees
Each matter is quoted at a fixed fee after we see the brief. Turnaround runs from the day the quote is accepted.
SaaS subscription agreement or terms of service
B2B or B2C terms covering subscriptions, renewals, acceptable use, IP, data, liability and disputes.
Privacy policy
Drafted against GDPR, UK GDPR and US state privacy laws, based on a data-flow questionnaire about the product.
Data processing agreement
Controller-processor terms with security schedule and sub-processor list, aligned to the main agreement.
AI terms and AI use policy
Customer-facing AI feature terms, output and training-data provisions, and an internal acceptable-use policy.
Launch set
Terms of service, privacy policy and DPA, drafted together so definitions and cross-references line up.
Sign-up flow and clickwrap review
A check of the registration screens against current US case law on online contract formation, with fixes.
How we work on it
Product first
Drafting starts from a short questionnaire and a walk-through of the product, so the documents describe what the software really does.
Current law
Online-formation and privacy positions are checked against recent decisions and regulator guidance at the date of drafting, with sources listed.
Consistent set
Terms, privacy policy and DPA share definitions, so the documents do not contradict each other on data use or retention.
Plain drafting
Customer-facing documents are written to be read, which also helps with enforceability.
Sample work
Research memo: Online terms and SaaS sign-up flows under US law
Question presented, brief answer, analysis of Ninth, Second and Sixth Circuit authority to 2026, and a design checklist.
Download the PDF All samplesQuestions
Will you advise our startup client directly?
We work for and through the client's lawyer, who reviews the documents and advises the client. We are happy to join a call with the client on product facts.
Do you cover the EU AI Act?
Yes, as part of AI terms and policies, and in depth through the AI & regulatory practice.
Can you update existing terms rather than start again?
Yes. Send the current documents and a list of product changes; you will receive a redline and a change note.
Send the brief. You will have a fixed quote within one business day.
Tell us what the work is, the deadline, and anything we must follow: a template, a citation style, a page limit. If it is outside what we do well, we will say so.
- Fixed fee, agreed in writing before work starts
- NDA signed before you share confidential material
- US, UK and EU matters, in US or UK English
- Revisions to the agreed scope included